Hello Everyone, OK, Painter crashed and no matter what I did, I could not open it again. To start Painter I had to either use a Shift-Start or uninstall and re-install, which meant I would lose all of my custom brushes, papers, flow maps, etc. Sound familiar; I hope not. But, I know that some of my readers have experienced this same horror. Well, all is not lost. Follow along as I show you how I recovered my custom files.
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The first thing to do after a crash is to try to open Painter again. If that doesn’t work, then try rebooting your computer and then open Painter. If that doesn’t work, then try uninstalling Painter, but when you start the process you will get the option to either repair or remove Painter. Do not remove it, but do try a repair.
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Hopefully, one of the above steps will allow you to open Painter again, but if it doesn’t, then follow what I did. For a PC first copy and save your workspace information to your documents. In a PC, go to Desktop > User System Folder (usually your name) > AppData > Roaming > Corel > Painter 2015 (or X3, or 12.2) > Your Workspace nameor default if you haven’t made a workspace. Once you get to your workspace, copy the information and paste it to a new folder in your documents or somewhere you can find it again. Do not copy it in the Painter user area.
If you are on a Mac, then go to your Finder Menu and select Go > Go To Folder and in the box that opens type: ~/Library and hit Go. Memory card serial number reader. Now in the finder select Application Support > Corel > Painter 2015 > Your Workspace nameor default if you haven’t made a workspace. Once you get to your workspace, copy the information and paste it to a new folder in your documents or somewhere you can find it again.